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Lowell ResolveCommercial Wholesale

How it works

From First Enquiry to Ongoing Supply

Buying wholesale should not require decoding a process. This is exactly how working with Lowell Resolve runs, in the order it happens, with no step that depends on you committing before you have seen a price.

Request a QuoteOpen a Trade Account
Start point
A product list, a category or a written specification — whichever you have.
First output
A written quotation set against the quantities you told us about.
End state
A trade account with agreed pricing, ordering and terms for ongoing supply.

The process

Six steps, in the order they happen.

Steps one to three apply to every enquiry. Steps four to six apply once supply becomes regular and it makes sense to formalise it on an account.
  1. 01

    Tell us what you buy

    Send through the products, categories or specification you are buying, along with the quantities and how often you order.

    • A product list, a category, or a written specification all work as a starting point.
    • If you are not sure of exact volumes yet, an estimate is enough for a first conversation.
  2. 02

    We review the requirement

    We check what we can supply from current availability and what needs sourcing, then confirm the formats and case sizes that fit.

    • We look at pack formats, case quantities and pallet configurations against your requirement.
    • Where a line needs sourcing, we tell you that up front rather than leaving it open.
  3. 03

    You receive a written quotation

    We issue commercial pricing in writing, set against the volumes discussed, so it can be compared and worked into your costs.

    • Pricing is quoted per line with the quantity it applies to.
    • Lead times and any minimum order requirements are stated on the quotation.
  4. 04

    Open a trade account

    For ongoing supply we set up a trade account so ordering, pricing and terms are agreed once rather than negotiated each time.

    • Accounts are for businesses buying in commercial quantities.
    • Agreed terms are recorded on the account and applied to subsequent orders.
  5. 05

    Place the order

    Confirm the order against the quotation. We acknowledge it, confirm the quantities and tell you when it will be ready.

    • Order acknowledgements confirm lines, quantities and agreed pricing.
    • Any change to availability is raised with you before the order is processed.
  6. 06

    Fulfilment and ongoing supply

    Goods are prepared and despatched to the agreed arrangement, and repeat orders run against the same account and pricing.

    • Delivery and collection arrangements are confirmed with you for each account.
    • Repeat and scheduled ordering is set up where supply is regular.

How we work

What you can expect from us at each stage.

These are the commitments that make the process above predictable. They apply whether you are quoting a single line or moving a whole category across.
  • You can get a price before you open an account
  • Quotations are issued in writing, against stated quantities
  • Minimum order requirements are disclosed before you commit
  • Lead times are stated up front, including for sourced lines
  • Changes to availability are raised before an order is processed
Order-picking area of a wholesale warehouse with stacking totes and cartons on blue steel shelving.

Questions

The things trade buyers ask first.

If something here does not cover your situation, ask us directly — we would rather answer it than have you guess.

Get started

Start with a quotation.

You do not need an account to get a price. Send the products and quantities and we will come back in writing.

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